The rules governing your use of the eleso compliance management platform.
These Terms of Service contain a limitation of liability clause (Section 9), a compliance disclaimer (Section 7), and a dispute resolution / arbitration provision (Section 13) that affect your legal rights. By using the platform, you agree to these terms.
eleso is a compliance management platform for laser show professionals, operated by Alstergee, LLC, a Utah limited liability company ("we," "our," "us"). The platform is available at eleso.app ("the platform," "the service").
eleso helps laser safety officers and laser show operators track regulatory requirements, manage equipment and crew, generate compliance documentation, and organize show records. The platform is a productivity and recordkeeping tool — it is not a legal advisor, regulatory authority, licensed compliance consultant, or substitute for professional legal or regulatory counsel.
You own your data. All compliance data, show records, equipment information, documents, and reports you create or upload remain your property. We do not claim ownership of your content.
You grant Alstergee, LLC a limited, non-exclusive, royalty-free license to store, process, and display your data solely for the purpose of providing the service to you — for example, rendering your dashboard, generating reports, and syncing calendars. This license terminates immediately upon account deletion.
You represent and warrant that you have all rights necessary to upload and use the content you submit to the platform, and that doing so does not violate any applicable law or third-party rights.
All content, features, and functionality of the platform — including but not limited to the software, compliance checklists, workflow designs, form templates, field calculation logic, guides, tutorials, visual design, and trademarks — are the exclusive property of Alstergee, LLC and are protected by U.S. and international copyright, trademark, trade secret, and other intellectual property laws.
The "eleso" name and logo are trademarks of Alstergee, LLC. You may not use our trademarks without our prior written consent.
The platform's checklists and guidance content are original works of authorship that reflect substantial investment in research, development, and professional judgment. They are not in the public domain merely because they reference publicly available regulatory requirements.
You agree not to use the platform to:
We reserve the right to investigate and take appropriate action, including account suspension or termination, in response to suspected violations of this section.
The platform allows you to share shows and compliance data with other registered users by granting them editor or viewer access. When you share data:
You may revoke shared access at any time through your account settings.
While we build and maintain the platform based on thorough research of applicable regulations — including FDA/CDRH requirements, FAA Advisory Circulars, ANSI Z136 laser safety standards, ILDA guidelines, and applicable state and local codes — we make no guarantee that the platform's content is complete, current, or accurate with respect to your specific circumstances.
Regulations change. Interpretations vary. Local requirements may apply that the platform does not address. The platform indicates "Last Verified" dates on guidance content, but you should independently verify all regulatory requirements before submitting any filing to a government agency or regulatory body.
You are solely responsible for ensuring that your laser show operations comply with all applicable federal, state, and local laws and regulations. The platform assists with tracking and organization — all compliance decisions, submissions, and certifications are your responsibility.
If you have questions about the legal requirements applicable to your specific operations, you should consult a licensed attorney or qualified regulatory compliance professional.
We aim to keep the platform available at all times but do not guarantee uninterrupted, error-free, or timely access. We may perform scheduled or emergency maintenance, issue updates, or experience outages caused by factors outside our control.
Given that the platform is used to track compliance deadlines, we strongly recommend that you:
We are not liable for any losses, missed deadlines, or regulatory consequences resulting from temporary platform unavailability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALSTERGEE, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE PLATFORM.
THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR MISSED REGULATORY FILING DEADLINES; REGULATORY FINES, PENALTIES, OR ENFORCEMENT ACTIONS; LOST SHOWS, BOOKINGS, OR BUSINESS OPPORTUNITIES; COMPLIANCE FAILURES OR REGULATORY NON-COMPLIANCE; LOSS OF DATA OR UNAUTHORIZED ACCESS TO YOUR ACCOUNT; OR RELIANCE ON PLATFORM GUIDANCE THAT IS INCOMPLETE, OUTDATED, OR INACCURATE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. ALSTERGEE, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, REGULATORY ACCURACY, COMPLETENESS, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT ANY SPECIFIC COMPLIANCE OUTCOME WILL RESULT FROM USE OF THE PLATFORM.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless Alstergee, LLC and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
We reserve the right to assume exclusive control of any matter subject to indemnification by you, at our own expense, and you agree to cooperate with our defense of such claims.
You may close your account at any time by contacting us at hello@eleso.app. Before closing your account, you may selectively delete individual files at any time via the Files menu in your dashboard. Account-level deletion removes all remaining data immediately and permanently.
We may suspend or permanently terminate your account at our discretion, with or without notice, if we determine that you have violated these Terms of Service, engaged in fraudulent or harmful activity, or if we discontinue the service. In the event we terminate your account without cause, we will make reasonable efforts to provide you advance notice and an opportunity to export your data before termination takes effect.
Upon account deletion, your right to access the platform ceases immediately and all your data is permanently deleted. You are solely responsible for exporting any records you wish to retain — including any records you may be legally required to keep — prior to account deletion. Alstergee, LLC is not liable for any loss of data or regulatory consequences resulting from account deletion.
Sections 4 (Intellectual Property), 9 (Limitation of Liability), 10 (Indemnification), and 13 (Dispute Resolution) survive termination.
We may update these Terms of Service from time to time. When we do, we will post the revised terms on this page with an updated effective date.
For material changes, we will make reasonable efforts to notify you via email to the address associated with your account at least 14 days before the changes take effect. Your continued use of the platform after the effective date of revised terms constitutes your acceptance of the changes.
If you do not agree to a material change in the terms, your sole remedy is to stop using the platform and close your account before the effective date of the change.
THIS SECTION REQUIRES YOU TO RESOLVE DISPUTES WITH ALSTERGEE, LLC THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT. BY USING THE PLATFORM, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING.
YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT WITHIN 30 DAYS OF FIRST USING THE PLATFORM BY SENDING WRITTEN NOTICE TO HELLO@ELESO.APP WITH THE SUBJECT LINE "ARBITRATION OPT-OUT."
Before initiating any formal dispute, you agree to contact us at hello@eleso.app and provide a written description of the dispute and the relief sought. We will attempt to resolve the dispute informally within 30 days of receipt.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the platform shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except as otherwise stated herein. Arbitration shall be conducted on an individual basis. The arbitration will be conducted in Salt Lake County, Utah, unless the parties agree otherwise. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ALSTERGEE, LLC EACH WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM.
YOU AND ALSTERGEE, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.
Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm, including to protect intellectual property rights, pending arbitration. Claims of $5,000 or less may, at the claimant's election, be brought in small claims court in lieu of arbitration.
These Terms of Service are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions.
For any disputes not subject to arbitration under Section 13, you consent to the exclusive personal jurisdiction of the state and federal courts located in Salt Lake County, Utah.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Questions about these Terms of Service?
Alstergee, LLC
Email: hello@eleso.app
Platform: eleso.app
These Terms of Service were last reviewed and updated on March 12, 2026. We recommend bookmarking this page and checking periodically for updates.